ABSTRACT
Our research is both a description and an analysis of how management staff and professors at a small Mexican university faced the pandemic. Asking questions to understand their reactions in dealing with COVID-19, we covered issues such as the economy, students, psychology, bureaucratic processes, mastery of teaching platforms, and so forth. Among other aspects, our findings show them to be digitally literate persons with abilities and capabilities to use the most popular platforms: Moodle, Meet, YouTube, WhatsApp, electronic mail, and Google Classroom. The hardest situation was lived by colleagues with kids, among them one man whose wife worked in a hospital, and he oversaw the house most of the time. Their burden got heavier: cooking, cleaning, children's homework, and so on. They expect that positive things out of the experience, like spending less time at the office, would continue. © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2023.